Refund policy

Refund Policy

Every physical item is made to order just for you by our print partners, so we can't accept returns or exchanges for change of mind, wrong size or color chosen, or personalization typed incorrectly at checkout. Please check sizes and spelling before you order.

Damaged, defective or wrong items

If your item arrives damaged, defective, misprinted or isn't what you ordered, email us at everydayculessentials@gmail.com within 30 days of delivery with your order number and a clear photo of the problem. Once we confirm the issue, we'll send a free replacement or give you a full refund to your original payment method, whichever you prefer. You don't need to send the item back unless we ask.

Lost packages

If tracking shows no movement for an unusual length of time or your order never arrives, contact us and we'll work with our print partner and the carrier to resolve it.

Digital downloads

Digital products (printables and PDFs) can't be returned and are non-refundable once downloaded. If a file is corrupted, won't open, or is missing pages, email us and we'll send a working file or refund you if we can't fix it.

Cancellations

Because orders go into production quickly, email us as soon as possible if you need to cancel or change an order. We'll do our best, but once an item is in production we may not be able to cancel it.